Key Responsibilities (not limited to):

• Review, process and follow up on clients’ currency trading account applications via email and ensure compliant with regulatory requirements

• Update and enter client account information

• Perform back office operations and transactions (deposit, withdrawals, transfers, etc)

• Posting deposits (credit card, wires, online checks, bank checks)
  

• Perform customer service functions and correspond with clients

• Other tasks and projects as assigned

Experience & Skills: 

• Degree holder in any discipline. Finance / Banking / Customer Service industry is an advantage.
• Interpersonal and customer service skills in English, Cantonese and Mandarin
• PC knowledge, MS Office and chinese word-processing
• Able to handle multi-task and meet deadlines in a fast-paced business environment
• Independent, initiative, responsible, attention to details, customer-oriented
• Shift duty may be required 

Career Development and Opportunities at FXCM:

• High performing employees within the Operations team have historically been promoted to positions including Specialized Teams, Team Leader, Vice President, and Managing Director
• Wide range of job rotation within the department: New Account, Client Liaison, Treasury, General Operations, and Trainer
• International offices job training opportunities
• Excellent learning opportunities in worldwide FX regulations 

We offer 5-day work, competitive package, annual leave, marriage leave, parental leave, full paid maternity leave, medical and dental, discretionary quarterly bonus, comprehensive training, excellent career development and working visa sponsorship, If you are ready for the new challenge in your career, please send your full detailed resume with current & expected salary & availability to asiahr@fxcm.com or via FXCM Career Center for application.

Please visit our Website: http://www.fxcm.com for reference.

Information provided will be treated in strict confidence and only be used for recruitment-related purposes.