Job Summary

• Support Client services on verifications checks to meet Service Level Agreement & Accuracy
• Ensure that all requests/checks are initiated correctly, accurately, and instigating timely follow ups, and uploading documentation relative to verification activity, into the system
  
  
  

Job Duties & Responsibilities

• Conduct all employment, education and/or other information verifications or research on a timely manner via phone, e-mail, online searches and/or filed visits
• Update online system with results and information in a timely and accurate manner in defined format
• Liaise with clients/candidates/institutions for additional information and other queries. Follow up on possible issues
• Compile interim and final screening reports
• Report any adverse findings to Team Leader
• Contribute with ideas and suggestions as to how to improve screening procedures
• Any other duties that maybe assigned by the Team Leader
  
  
  

KNOWLEDGE/SKILL/EXPERIENCE

To qualify for this position, the following is required: Preferred degree holder in any discipline from a reputable University/College

• 1-3 year working experience preferred; Fresh graduates are welcome
• Fluent in written and spoken English
• Call Center / Customer Service background is an advantage
• Dynamic, responsible and mature with good Interpersonal  and communication skills
• Highly analytical and with sound judgment and problem solving ability
• Able to work under pressure and meet deadlines
• Computer literate with proficient Internet Research Skills
  
  
  

Interested parties please send full resume to leanne.chan@fadv.com

Personal data collected will be used for recruitment purpose only.