Working Location:Hong Kong

Responsibilities:

• Provide professional hotline & fax enquiry services to sales channel
• Investigate and resolve complaints from sales channel
• Provide face-to-face document verification service to sales channel
• Prepare hotline & fax enquiry MI reports for manager
• Back up policy alteration processing during peak period
   

Requirements:

• Form 5 or above with at least 4 years working experience in life insurance (any area) / banking industry
• Excellent interpersonal and problem solving skills
• Polite and customer oriented
• Able to work independently and under pressure
• Excellent written and spoken English & Chinese with good knowledge of Mandarin
• Proficient in MS Office and Chinese typing
  
  

For other vacancies, please visit our website at https://prucareer.prudential.com.hk

We offer an attractive remuneration package including 5-day work week and flexible benefits.  Please submit your application with present and expected salaries online.

To apply: https://prucareer.prudential.com.hk/jobsearch/JobDetail.aspx?jobID=13790

Data collected will be used for recruitment purpose only and will be kept for 24 months.  Only short-listed candidates will  be notified.