Role / Duties:

• provide enquiry/support service to our students & clients, including: class re/enrolment, collection of school fees, request & complaint handling etc
• provide enquiry/sales service to walk-in visitors and telephone enquirers
• provide general support and assistance to team members, and assist in handling miscellaneous ad hoc tasks as necessary

Qualifications / Requirements:

• Min: F5 / HKCEE / HKDSE (F7 / Higher Diploma will be an advantage)
• Min: 5yrs general work experience (customer service, front-line hospitality and/or sales experience will be an advantage)
• Good spoken Cantonese / written Chinese; good spoken English will be an advantage
• Experience of Word, Excel and Chinese typing will be an advantage
• Mature, responsible, pro-active, polite, with excellent customer care skills, patience and attention to detail

We Offer:

• Competitive salary, commensurate with qualifications and experience
• 5-day week; 5 days work / 2 days off per week (Note: some weekend working required); 13 days public holidays, and 10 days annual leave
• We welcome applications from all suitably qualified persons regardless of gender, sexual orientation, marital status, ethnicity etc. What matters is your contribution.

Please send your CV/resume to vacancies@oxfordoriental.hk

In your application, please also indicate your (1) expected salary and (2) availability to start work.

If we do not contact you for interview before 31 May 2015, you may consider your application to be unsuccessful.

Thank you in advance, and we look forward to hearing from you.

All personal data collected by Oxford Oriental will be used for recruitment purposes only