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E-Commerce Officer / Senior Reservations Officer (Ref. No. – JB10015)

Job Information

  • Post Date:2015-04-28
  • Career Level:Entry Level
  • Location:Not Specified
  • Yr(s) of Exp:1 years
  • Qualification:School Certificate
  • Salary:

     

    Our Group is one of the fastest growing boutique hotel chains in Hong Kong. Having launched and managed 6 hotels, the Group is working on opening more of the kind in the territory. To support this rapid growth, we are now looking for high caliber, experienced and most importantly devoted & dedicated professionals for the following career opportunity.

    E-Commerce Officer 

    Responsibilities:

    • Manage the hotel brand presence in the internet arena through the use of online marketing techniques as well as the hotel website;
    • Maintain relevant and up-to-date information on the hotel website and the OTAs;
    • Record and consolidate any rate changes and restrictions;
    • Ensure loaded information on the OTAs are in compliance with the terms and conditions of Best Rate Guarantee policy;
    • Ensure top listing placements on the OTAs through timely participation in the respective programs;
    • In-charge of overall contractual partnership with the OTAs and maximize revenue yield as well as brand awareness via online channels;
    • Keep abreast of the latest online updates and trends in order to propose new strategies for increasing the competitive advantage and market share;
    • Provide information pertaining to any new rates, packages as well as promotions to all other relevant departments;
    • Maximize room sales as per selling strategy;
    • Assist and act as reservations role if needed.

    Requirements:

    • Minimum 1 year hotel experience in E-Commerce and Reservations;
    • Good at analyzing of intelligence reports / sources to identify new trends, monitor hotel’s performance and market share versus competitors;
    • Great desire to focus on revenue opportunities and have an innovative and creative mindset to rooms’ revenue generation;
    • Responsible, patient and able to work under pressure;
    • Proficiency in the hotel system such as Epitome and Opera;
    • Proficiency in the OTAs’ Extranet and Channel Management software such as EZYield;
    • Excellent interpersonal and presentation skills;
    • Good communication skill in both English and Chinese including Putonghua;
    • Immediate available is preferred.            

    Senior Reservations Officer 

    Requirements:

    •    Form 5 or above with 2 years relevant hotel experience in reservations;
    •    Proficiency in the hotel system such as Opera / HIS;
    •    Self-motivated, well-organized, initiative, responsible and hard-working;
    •    Independent with good efficiency and able to work under pressure;
    •    Good interpersonal and presentation skills;
    •    Good communication skill in both English and Chinese including Putonghua;
    •    Immediate available is preferred.

     

     

    We offer attractive remuneration package, 5-day work week and excellent prospects to the successful candidate. Please email your detailed resume with current and expected salary to recruit@butterflyhk.com.  *MUST quote the Job Title with the Employer Ref. No. in your email application.

    (Data collected will be used for recruitment purposes only)
      

Company Info

Our Group is one of the fastest growing boutique hotel chains in Hong Kong. Having launched and managed 6 hotels, the Group is working on opening more of the kind in the territory. To support this rapid growth, we are now looking for high caliber, experienced and most importantly devoted & dedicated professionals for the following career opportunity.

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