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Customer Service Officer / Customer Service Manager

Edison Global Networks Limited

  • Company Industries:Telecommunication

Job Information

  • Post Date:2015-04-28
  • Career Level:Middle
  • Location:Kwun Tong Area
  • Yr(s) of Exp:3 years
  • Qualification:Non-Degree Tertiary
  • Salary:

    Responsibilities:

    • Responsible for supporting customer service and project co-ordination.
    • Work closely with project management team.
    • Follow up and manage company account, prepare addon and maintenance contract.
    • To assist the sales orders and delivery arrangement of sales team.
    • Client liaison, coordination with internal teams and outside vendors, and on site management for the duration of projects.
    • Enhance project operation efficiency and account servicing quality.
    • Coordinate the end-to-end project delivery life-cycles for multiple projects.

     

    Requirements:

    • Diploma / Degree holder
    • Minimum 2-3 years experience in customer service or project support; experience in Networks or Telecom sector is necessary
    • Good communication, presentation and interpersonal skills
    • Mature, work independently and self-motivated
    • Proficient in English, Cantonese & Mandarin: reading & writing
    • Proficient in MS Word, Excel and PowerPoint

     

    Interested parties please send your full resume with expected salary email to hr@edisongn.com

Company Info

Edison was incorporated over 18 years in Hong Kong. We are a IT Solution company. To cope with fast expansion, we are looking for high caliber candidates to join our company.

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