The Role:

Relationship Management and Relationship Building

• Manage and develop frontline senior relationships with Investment Banks within Corporate Access, Research & Institutional Sales and serve as a central point of contact to major investment banking clients, assisting with analysis, execution of  events & conferences and advising on best practices via telephone, email and in person
• Understand Dealogic’s Investment Banking client base and work to strengthen the relationship through supporting, training and strategic dialogue with key users and contacts
• Identify opportunities to increase the footprint of the product (and other Dealogic products) throughout all covered clients
• Nurture client relationships and share product feedback with ICM Management
• Identify and develop new senior contacts (MD level/Heads of Desks) within the banks
• Identify issues and potential concerns in the relationship and work to rectify these (with sales, client relations, development, IT, other products)
• Maintain and execute a client plan for each of the covered clients
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Personnel Management and Daily Tasks

• Train/Mentor one or more Relationship Associates
• Actively lead efforts to build the ICM brand and pitch the product to potential clients
• Support internal teams where and when required (special analysis; development-specifications, testing, reporting; cross-product training, info sessions)
• Execute other special projects

The Requirement

• Bachelor’s degree in related discipline or equivalent
• Experience in working in a client facing role and proactively managing client relationships
• Aptitude for technology is an advantage
• Good understanding of investment banking and capital markets industry is essential
• Excellent communications and interpersonal skills
• Ability to think strategically and work under pressure
• Strong work ethic, keen to learn and proven capability to work on own initiative
• Fluent in English and Cantonese