Job Responsibilities

• Responsible for carrying out techncial support work and daily operation tasks including support phone and email handling 
• Providing effective, efficient and quality IT support services to clients
• Team coordination between business/technical/internal/external parties
• Assist in Confinguration and Diagnostic for clients

Requirements:

• At least 1-2 year working experience in the field of Engineering or Computing;
• Knowledge in Endpoint Security Solutions and Computer Networking are preferred;
• In-depth Knowledge in maintaining PC and Server, windows network is an advantage;
• Good interpersonal skill, independent and self-motivated
• Good command of written and spoken English and Mandarin
• Able to handle Telephone call support

Lapcom Limited is a young and energetic IT solution distributor. We are the sole distributor of security vendor Kaspersky Lab, and the master publisher of backup expert Acronis for Hong Kong and Macau. Kaspersky Lab is one of the fastest growing IT security companies worldwide. Today, it is firmly positioned as one of the world’s top four leading vendors of endpoint security software. Kaspersky Lab is well recognized in Hong Kong as a security market leader.

To cope with our business expansion, we cordially invite high caliber personnel to fill the following position: