A global professional firm is looking for a high caliber IT professional to support the expanding team

JOB RESPONSIBILITIES

• Provide 1st and 2nd tier IT-related support to headquarters and Hong Kong office
• Work closely with internal and external IT system owners to solve technical issues
• Responsible for logging calls on the help desk system and escalate according to the agreed service levels
• Involve in IT projects

JOB REQUIREMENTS

• Degree holder in Information Technology discipline
• Experience in providing helpdesk support for at least 2 years
• Sound knowledge of desktop hardware and laptops
• Familiar with Windows, MS Office and Call Logging
• Experience in Microsoft Project, Powerword, Citrix will be advantageous
• Fluent in English and Putonghua is essential
• Strong self-motivation and able to work under pressure

** Shortlisted candidates will be notified to the contacts provided **

Interested applicants please send your resume with full career history and relevant references (in Word format) together with present and expected salary to tr@captiare.com

*** For more job opportunities, please visit our website: www.captiare.com ***

Please do NOT use the “Quick Apply” function.