Implementation Manager-Employee Health & Benefits-Hong Kong-HON000FY

Mercer (Hong Kong) Limited

Company Industries：Insurance / Pension Funding

Job Information

Post Date：2015-05-18
Location：Wan Chai
Salary：Salary provided
Employment Type：Full Time
Job Function：Product Management / Business Analyst Software Development

Job Description

Description

Responsible for implementation and renewal activities such as project management, requirements definition including preparation, creation and maintenance of documentation, data mapping and gap analysis
Resolve issues, creation and execution of test plans including identifying test case scenarios, liaison with IT resources, and liaising with other project work streams
To track implementation of operational projects through provision of project scheduling, monitoring, control resource utilization and scope creeping e.g. project timeline, Actions & Issues Log etc
Provide feedback on resolutions and/or alternatives on project solutions
Prepare project status reporting, highlight potential issues and resolutions
Manage all scope changes including client’s expectations
Create all implementation external (client) and internal project documentation for the project
Create and execute test plans together with identification of test scenarios for UAT and CAT
Configure base functionality to support client’s benefit plan and ensure requirements are delivered and product is fit for purpose
Work with development and QA teams on trouble shooting application issues

Qualifications

Bachelor’s degree or equivalent combination of education and relevant experience
Minimum 3 years’ experience in implementing projects and application customization or relevant domain knowledge in Benefits Administration in Insurance industry
Proficiency with various software applications programs including, Microsoft Project and Excel
Strong analytical and organization skills
Good communication skills, both oral and written
Able to organize and prioritize projects in a fast-paced and deadline oriented environment
Strong customer focus and detail oriented

Company Info

At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We’re in the business of creating more secure and rewarding futures for our clients and their employees — whether we’re designing affordable health plans, assuring income for retirement, or aligning workers with workforce needs. Using analysis and insights as catalysts for change, we anticipate and understand the individual impact of business decisions, now and in the future. We see people’s current and future needs through a lens of innovation, and our holistic view, specialized expertise, and deep analytical rigor underpin each and every idea and solution we offer. For more than 70 years, we’ve turned our insights into actions, enabling people around the globe to live, work, and retire well. At Mercer, we say we Make Tomorrow,Today.

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