Our client, a reputable law firm is hiring a Technical Services Engineer to join their IT Department

JOB RESPONSIBILITIES

• Provide investigation for technical incidents, and work with suppliers and other internal expertise to establish a workable solutions i.e. workaround or fix
• Ensure all clients’ systems / services achieve Company agreed SLA for availability and recovery
• Prepare and update documentation for all systems and that it is distributed to relevant parties
• Institute and evaluate operational procedures
• Ensure all faults are logged and that reporting processes are followed
• Liaise with and provide input to system developers and designers at various stages in the development cycle, advise on operational aspects of future systems

JOB REQUIREMENTS

• Minimum 3 year practical experience in AV or IT / communications, CTS qualification is preferable
• Experience in Audio visual support and installation, exhibitions will be an advantage
• Experience with video systems, including video switching and routing, EDID management, high resolution digital projectors, touch screens, video-walls, broadcast signal standards
• Video conferencing, telephone conferencing equipment set up experience
• Solid understanding of IP Networking technologies (knowledge of the OSI model, experience troubleshooting TCP/IP based issues, switches, routers, etc.)
• Excellent customer service and communication skills

** Shortlisted candidates will be notified to the contacts provided **

Interested applicants please send your resume with full career history and relevant references (in Word format) together with present and expected salary to cs@captiare.com

*** For more job opportunities, please visit our website: www.captiare.com ***

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