Customer Service Officer
Megahub Limited
- Company Industries:Information Technology
Job Information
- Post Date:2013-09-27
- Career Level:Entry Level
- Location:Sheung Wan
- Yr(s) of Exp:1 years
- Qualification:School Certificate
- Salary:Not Specified
- Employment Type:Full Time, Permanent
- Others:Recent Graduate will be considered
- Job Function:Call Centre Customer Service - Supervisor/Officer Account Servicing
- Benefits:Five-day work week Medical insurance
Job Description
Responsibilities:
- Follow up customers’ enquires promptly
- Perform excellent and professional customer service for both existing and potential customers
- Respond tactfully to clients’ complaints, requests and enquiries
- Communicate with internal team members of customer requirements effectively
- Liaise with different departments internally to fulfill clients’ requirement
- Establish sustainable and trustful relationship with clients
Requirements:
- Secondary School Graduated or above; bachelor degree preferred
- At least 1 year working experience. Fresh graduate will be considered
- Fluent in both written and spoken English and Chinese (Cantonese and Mandarin)
- Experience in providing good customer service
- Effective communication and interpersonal skill
- Customer-oriented, proactive, self-initiated, detail-oriented, and a good team player
- Familiar with PC, especially for MS Word, Excel, Powerpoint etc
- Able to multi-task and meticulous in following up details
- Immediate availability is preferred
We offer excellent career prospects, competitive remuneration package including five working days, medical coverage and other fringe benefits to the right candidates.
Interested parties please send full resume with expected salary and date of availability to hr@megahubhk.com
Only the short listed candidates will be notified. All personal data collected would be solely used for recruitment purpose and will be destroyed after 6 months.
Company Info
MegaHub Limited is a leading Hong Kong-based financial information provider and technology solutions consultant. We are committed to delivering exceptional financial solutions to institutional clients and individual investors. We specialize in a wide range of products and solutions, including financial terminals, trading platform integration, smartphone applications, and market data feeds.
To support our rapid business growth, we are looking for qualified professionals to join our team in the following position:
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