Job Description: 

The quality manager will champion, support or lead quality improvement initiatives. He or she is responsible for ensuring that all managers, process owners and supervisors develop and maintain their part of the quality management system.

The quality manager monitors and advises on how the system is performing, which may often include the publication of statistics regarding company performance against set measures.

A key role of the quality manager is that of ensuring that customer requirements and expectations have been accurately identified and that the organization is meeting or exceeding customer expectations. 

This role may also extend to determining how customers’ expectations will change over time and what the organization needs to do to meet these changing expectations. Additionally he/she will be responsible for supporting the development and maintenance of a customer-focused culture within the organization.

The quality manager will also be involved in developing the quality goals and targets in the organization’s strategic plan.

Knowledge of statistics is required with general numeracy, coupled with good interpersonal skills. The job function covers all aspects of a work group's or company's operation and requires the ability to assimilate and analyze information. 

Reporting Relationships: 

The Quality Manager reports directly to the TS16949 and Corporate Quality Control Manager.

The work location is in China - Hui Yang .  ( Monday ~ Friday )

Contacts:

• Internal contacts: Senior and middle level project managers, engineering personnel of all other departments, product development support teams, and assembly line operators. 
  
  
• External Contacts: Management and Engineering Personnel of other Eastech Group sites, customer managers, engineers and quality personnel, and component suppliers.

Main Responsibilities:

• Promoting quality achievement and performance improvement across the organisation
• Maintaining a constant awareness of the business context and company profitability
• Assessing product specifications and customer requirements 
• Ensuring compliance with national and international standards 
• Considering application of environmental and health and safety standards 
• Agreeing, executing and tracking in-house standards 
• Defining processes and procedures in conjunction with operating staff 
• Bringing together staff of different disciplines and driving the group to formulate and agree comprehensive quality procedures 
• Working methodically to establish a clearly defined management system that all staff can apply 
• Setting up and maintaining controls and documentation to the TS16949 and VDA 6.3 standards
• Supervising technical staff in carrying out tests and checks, often in a laboratory environment 
• Ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary
• Collating and analysing performance data against defined parameters 
• Writing technical and management system reports 
• Supervising the program of internal auditing
• Supervising the program of continual improvement to product or services
• Pinpointing relevant quality-related training needs

• Supply chain management
• Liaison activities
• Confers with planning and design staff concerning product design and tooling to ensure efficient production methods.
• Confers with vendors to determine product specifications and arrange for purchase of equipment, materials, or parts, and evaluates products according to specifications and quality standards.
• Estimates production times, staffing requirements, and related costs to provide information for management decisions.
• Confers with management, engineering, and other staff regarding manufacturing capabilities, production schedules, and other considerations to facilitate production processes.
• Applies statistical methods to estimate future manufacturing requirements and potential.
• Support simultaneous engineering with the design, manufacturing and test groups including DFA, FEA and FMEA activities.
• Collaborate with internal and external suppliers, vendors and partners (e.g. Scan-Speak) of the company.
• Communicate and collaborate with internal and external customers.
• Provide support to the ongoing development of transducer products.
• Highly developed written, verbal, and interpersonal skills
• Updating departmental procedures and providing advice, reports, and presentations for senior management

• Working closely with purchasing staff to establish supplier quality performance criteria and monitor supplier performance
• Assessing suppliers' product specifications and quality plans 
• Supervising the programme of supplier audits

• Liaising with other managers and staff, particularly in areas such as design, production and purchasing 
• Persuading sometimes experienced and reluctant staff to change their way of working to incorporate quality methods 
• Acting as key contact with customers' auditors and being responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications
• Establishing reasonable standards of service for customers or clients 
• Preparing clear explanatory documents such as customers' charters 
• Monitoring performance through gathering relevant data and producing statistical reports 
• Ensuring compliance with relevant legislation
• Plans, directs, and coordinates manufacturing processes in the factory
• Develops, evaluates, and improves manufacturing methods, utilizing knowledge of product design, materials and parts, fabrication processes, tooling and production equipment capabilities, assembly methods, and quality control standards
• Analyses and plans work force utilization, space requirements, and workflow, and designs layout of equipment and workspace for maximum efficiency.

Key Measures:

• PSG metrics as agreed with the TS16949 and Corporate Quality Control Manager
• Internal department feedback
• Customer feedback

Qualifications 

• A minimum of a university degree in a technical subject (Acoustics, Electronics, Mechanics, Manufacturing, Industrial Management or related subjects)
• Thorough knowledge of audio and acoustic parameters, particularly transducers
• Thorough knowledge of QOS/QMS operating systems
• Knowledge of transducer R&D and automatic production test equipment including Klippel, Soundcheck, MLSSA, FEA, FMEA and TS16949 requirements
• Experience in a similar role / position
• Basic understanding of Microsoft Office products
• Technical understanding of systems engineering

We offer 5-day week with attractive compensation package including discretionary performance bonus, medical insurance, personal accident insurance and excellent career prospects to the right candidate. Please send your resume together with salary expectation by email to: hk.pna2@kyetek.com

 (All information provided will be treated in strictly confidential and used for recruitment.)

EASTECH Holding Ltd. Is a leading manufacturer with core business focuses on acoustics, audio IoT, audio systems and transducer design for the mass consumer market, as well as for pro audio and automotive applications. The EASTECH group of companies currently have approximately 6,000 global employees. We have the acoustics research facilities at Denmark and China which integrated with our world-class technical competence, manufacturing model, software and electronics R&D resources to deliver the total value-added solutions to the most discerning and top-tier brands customers in the market.

EASTECH Holding Ltd is publicly listed on the Taiwan Stock Exchange.  Additional information is available at www.eastech.com