Customer Service Officer (Ref:CSO)

1. Job Responsibilities

• Provide seamless after sales service to our clients
• Handle service enquires including inbound / outbound calls and e-mail communication
• Co-ordinate after sales supports for our residential leasing clients
• Act as go-between for landlords and tenants and resolve any service issues in a timely manner
• Provide office back up and administrative support for the Customer Service Team as well as assigned projects
• Prepare work related reports and data entry work

2. Job Requirements

• Diploma or above with at least 2 years of working experience in administrative / customer service field
• Good command of written and spoken English and Chinese
• Pleasant personality & patient attitude, good telephone manner together with excellent communication and interpersonal skills are a MUST
• Responsible, well-organized, self initiated, well-groomed, customer services oriented and able to prioritize
• Strong sense of team spirit
• Good knowledge of Internet and PC applications

- Candidate with less relevant experience will be considered as Assistant Customer Service Officer.

OUR SUCCESS = YOUR OPPORTUNITY

We take it personally!!

For more information about our organization, please visit the following sites:
www.hongkonghomes.com
www.hongkongoffices.com
www.proway.com.hk

Rewarding and exciting careers with attractive remuneration package will be offered for right candidates.

Interested parties, please send your full resume with starting and present salaries by

by mail to:
Human Resources Department
Landscope Real Estate Services Limited
13/F 1304 Admiralty Centre
18 Harcourt Road
Admiralty HK

by e-mail to:
recruit@hongkonghomes.com

or by fax to:
(852) 3101-0182

Applicants not invited for interviews within 2 months may consider their applications unsuccessful. Information provided will be treated with strict confidence and used for the purpose of employment only. All personal data supplied will be destroyed within 6 months.

An established real estate services company invites you to embark on a challenging and rewarding career. We focus on providing clients with services of high level of customer satisfaction. We are looking for high caliber and committed candidates who possess the following five core competencies: customer focused, result oriented, teamwork, strong comunication skills and creativity for the following posts in our expanding commercial teams.