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Junior Japanese Speaking Customer Services Officer (カスタマーサポートサービス)

Tengard Financial Services Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2015-06-25
  • Career Level:Entry Level
  • Location:Tsim Sha Tsui
  • Qualification:Matriculated
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Others:Recent Graduate will be considered
  • Job Function:Clerical / Admin Staff  Financial Services  Customer Service - Supervisor/Officer  
  • Benefits:Five-day work week  Medical insurance  Performance bonus

Job Description

Job Responsibilities

  • Handle clients or business partners enquiries
  • Perform business admin duties and follow up on outstanding issues
  • Assistant to Business Development Manager
  • Prepare seminar for Business Development Manager
  • Assist on ad hoc jobs


Requirements

  • Fluent in Japanese (Japanese Language Proficiency Test - Level 1 or 2) plus either English/ Chinese
  • Willing to learn and hard working
  • Good servicing manner
  • Patient, self-motived, passionate for better career development
  • Experience in customer service field is an advantage
  • Passed IIQE Exam is an advantage

 
業務内容

・お客様及び代理店からのお問い合わせ対応

・管理業務およびアウトスタンディングのフォローアップ

・セールスマネージャーのアシスト

・セミナー開催時のアシスト

・臨時業務に対するアシスト

 

募集要項

・日本語を母国語とし英語もしくは中国語がビジネスレベルの方

・ビジネスマナーがあり、コミュニケーション能力の高い方

・何事にも屈せず、学ぼうという意思をお持ちの方

・カスタマーサポートの経験をお持ちの方尚可

・IIQEペーパー1、3、5(保険ブローカー資格)をお持ちの方優遇

・ビザお持ちの方歓迎


Interested parties please send latest CV in WORD format to hr@tengard.com with expected salary. Due to the high volume of applicants, only shortlisted candidates will be notified.

Company Info

Our company is a licensed firm in Hong Kong which provides financial services to both local and overseas clients.

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