Customer Service Agent (Airline reservation - Air Cargo)
AirBridgeCargo HK Limited
- Company Industries:Freight Forwarding/Delivery/Shipping
Job Information
- Post Date:2015-12-17
- Career Level:Entry Level
- Location:Lantau Island
- Yr(s) of Exp:2 years
- Qualification:Matriculated
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Job Function:Aviation Services Customer Service - Supervisor/Officer Freight Forwarding
- Benefits:Dental insurance Five-day work week Life insurance Medical insurance Performance bon
Job Description
Job Duties :
To ensure smooth handling of daily sales and customer services activities for the HK station through the following areas:
- Provide a high quality of customer care in the day-to-day contact with customers contributing to maximum customer satisfaction and preference
- Maximum revenue on each flight by closely coordination with Customer Service (CS) teams in other regions to better manage flight capacity and space utilization
- Regular communication with local customers on reservation and scheduling matters
- Ensuring timely system input and submission of reports
Job Requirements
- Form 7 and above
- Minimum 2 years of customer services experience in the airline / logistics industry
- Good command of written and spoken English, Cantonese and Putonghua
- Good communication skills and telephone manner with positive attitude
- Able to work independently as well as in a team
- Be responsible, self-motivated, organized, hard-working, and willing to work under pressure
We offer attractive package and benefits (such as discretionary monthly and quarterly bonus, 21 days Annual leave after 1 year service, training development, free flight taking for travel with family member...etc.). Interested parties please send your resume, current and expected salary to Ms. Carol Tong, HR Manager by e-mail to carol.tong@airbridgecargo.com, or mail to AirBridgeCargo HK Ltd., Room 428 - 432, 4/F South Office Block, Super Terminal One, Hong Kong International Airport, Lantau, Hong Kong
Please visit our company website www.volga-dnepr.com/en/ and www.airbridgecargo.com for our company background, services and other useful information.
Data collected will be used for recruitment purpose only.
Company Info
Volga-Dnepr Group is an international group of airlines and aviation related companies with Russian-origins that unites over 3,600 employees in over 20 business units and provides air cargo transportation services to its customers worldwide using the world’s best cargo aircraft.
AirBridgeCargo Airlines is Russia's largest scheduled cargo airline and one of the subsidiaries of Volga-Dnepr Group. It is a fast-growing international cargo carrier operating over 60 weekly frequencies of B747 freighters between Asia and Europe/USA. We are expanding our business across the region and is now looking for the right calibre to support our fast- growing business.:
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