Responsibilities:

•        Handle inquiries, incidents and problems via phone and email in a professional manner
•        Assist in daily operations and documentation
•        Follow up orders with Engineers
•        Support Service Team daily operation
•        General clerical support

Requirements:

•        Good communication and interpersonal skills
•        Proficient in PC application (MS Word, Excel and PowerPoint)
•        Native Cantonese, good command in spoken and written English
•        Willing to learn, polite, patient
•        Good teamwork with effective communication and interpersonal skills
•        F5 or above

Wise Key Consultants Limited (“Wise Key”), established since 2009, is a customer-centric IT consultancy company with profound experience and a dedicated highly professional team, specialized in providing professional services of IT infrastructure architecture and design, network security design, quality products resale including but not limited to vulnerability management, network audit and penetration solutions from globally recognized IT suppliers.