Job Descriptions-

Claims Department:

• Manage and process claims service for our clients, such as Motor, Home, Travel and etc.
• Responsible for all relevant claims administration, handle phone calls and email enquires between the clients and the insurers
• Identify clients’ needs and provide required information to satisfy clients
• Upkeep the claims status and quickly respond to and resolve complaints within the standard service time frames in good quality

 
Requirements

• Matriculated or above
• Proficient in written and spoken English and Cantonese
• 1-2 years work experience in Customer Service
• Mature and must be a good team player
• Well-organized and details oriented
• Excellent telephone manner, customer oriented and willing to learn; can work under pressure
• Good negotiation and problem- solving skills
• Must state current salary and expecting salary
• Immediate available is preferred

Position offered would be depending on the qualifications and experience of the candidate. 

As the world’s leading provider of international health insurance and employee benefits solutions, Pacific Prime has a global footprint across Asia and the Middle East. Due to our continued growth and expansion, we have an exciting opportunity for a SEM Executive to join our dynamic marketing team.

This is an SEM-oriented position that is ideal for a digital marketer with experience in PPC and account management.