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Program Management Officer

Kaplan Language Training (HK) Limited

  • Company Industries:Education

Job Information

  • Post Date:2013-10-10
  • Career Level:Entry Level
  • Location:Wan Chai Area
  • Yr(s) of Exp:1 years
  • Qualification:Degree
  • Salary:Negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Others  Account Servicing  
  • Benefits:Five-day work week  Medical insurance  Performance bonus

Job Description

Responsibilities:-

  • Responsible for Program Administration of Test Prep products
  • Handle all aspects of private tutoring Test Prep products including answer enquires, process contract, arrange trainer, room booking, keep track of process
  • Handle enquires from referral agencies, keep track of students details and referral fees
  • Assist with execution of Marketing Plan Department and work with Designer on marketing collaterals, choose database and coordinate with IT to send marketing collaterals, seminar set up, leads distribution etc
  • Work at least one Saturday/Sunday per month (5-day work week)
  • Need to perform work on-Kaplan campus and off-site
  • Need to work in an external area when necessary such as Parent/Trainer Association Day at International Schools, Postgraduate fairs and exhibitions, in-school seminars
  • Participate in product review meetings

 Requirements:-

  • Degree holder, at least 1 year of working experience
  • Overseas study or short stay is preferred but is not a must
  • Customer-oriented, willing to deal with trainers, students, parents, referral agents, difficult clients and preferably with some customer service experience
  • Detail-minded, systematic, meticulous and able to multi-task
  • Hardworking, seasonal long working hours
  • Possess patience and good communication skills
  • Good command of written and spoken English. Speaks conversational Mandarin and native Cantonese
  • Familiar with MS Word and Excel
  • Immediately available preferred

Kaplan helps individuals achieve their educational and career goals. ACTION NOW and send your application letter with full resume stating present and expected salary as well as availability to: Human Resources Manager, Kaplan Hong Kong via email hr@kaplan.com.hk today!! Attractive remunerations will be offered to successful candidates!

 

Company Info

Kaplan is a leading global provider of high-quality educational services that help students achieve their educational and career goals.  Kaplan is one of the world’s largest diversified education companies operating in over 500 locations in more than 30 countries.  We serve more than one million students every year and have more than 20,000 employees worldwide.  Kaplan is also the largest subsidiary of Graham Holdings Company (NYSE: GHC).

Kaplan in Hong Kong is one of the largest educational institutions in terms of service scope as well as student population.  Located in the prime commercial districts, Kaplan offers a comprehensive range of programs from language education and standardized test preparation to professional accountancy/financial training and higher education sub-degree/degree courses.  Kaplan Hong Kong has more than 140 experienced professionals and dedicated staff, each committed to building futures, one success story at a time. We would like to invite high calibre candidates to fill the following position: -

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