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Assistant Service Quality Officer (Ref no: CCS-ASQO-VT)

PCCW Limited

  • Company Industries:Telecommunication

Job Information

  • Post Date:2016-01-22
  • Career Level:Entry Level
  • Location:Wan Chai
  • Yr(s) of Exp:1 years
  • Qualification:Degree
  • Employment Type:Full Time, Permanent
  • Others:Recent Graduate will be considered
  • Job Function:Business Development  Product Management / Business Analyst  Marketing - Direct Marketing  
  • Benefits:Medical insurance  Performance bonus

Job Description

The Job:

 

  • Document procedures in operation manuals and support development of improved processes
  • Check on data accuracy to ensure the end-to-end process is fully aligned with prescribed quality requirements
  • Assist in audit, evaluation and implementation of the internal quality policies & procedures to monitor and improve the operational efficiency
  • Assist in handling production incidents which have impacts on customers or operations.
  • Assist in other ad hoc projects

 

The Person:

 

  • Degree holder of Business, Project Management, Information Systems or related disciplines
  • At least 1-2 years business analysis and project related experience
  • Strong analytical and decision making skills
  • Excellent communication, trouble-shooting and problem solving skills
  • Good command of spoken and written English and Chinese

 

If you have the desire for an exciting and rewarding career, please send us your resume, quoting the reference number, your present and expected salary by post, email or fax to the Human Resources Department.

Post: HR-ENGINEERING, 13/F, Lai Chi Kok Engineering Center, 4 Yuet Lun Street, Lai Chi Kok, Kowloon.

Email: career-engineering@pccw.com

Fax: (852) 2962 5605 

  

 

For more information on other job opportunities of PCCW, please visit our website at http://www.pccw.com/Careers/Job+Opportunities+%26+Application/Current+Opportunities?language=en_US PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies ( http://www.pccw.com/staticfiles/PCCWCorpsite/Terms%20of%20Use/Privacy%20Policy%20Statement/8.1_PCO_POL_02e_Privacy_Policy_Statement.pdf), a copy of which will be provided immediately upon request.

  

http://www.pccw.com

 

Company Info

PCCW Limited (SEHK: 0008) is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses. 

The Company holds a majority stake in the HKT Trust and HKT Limited, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated solutions employing emerging technologies to assist enterprises in transforming their businesses. HKT has also built a digital ecosystem integrating its loyalty program, e-commerce, travel, insurance, FinTech and HealthTech services to deepen its relationship with customers. 

PCCW owns a fully integrated multimedia and entertainment group in Hong Kong engaged in the provision of OTT video service locally and in other places in the region. 

Through HK Television Entertainment Company Limited, PCCW also operates a domestic free TV service in Hong Kong. 

Also wholly-owned by the Group, PCCW Solutions is a leading IT and business process outsourcing provider in Hong Kong, mainland China and Southeast Asia. In addition, PCCW holds a stake in Pacific Century Premium Developments Limited and other overseas investments. 

To learn more about PCCW, please visit www.pccw.com

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