Our company is seeking for IT professionals to provide IT support services to our customers.

In this position you will gain experience in a large variety of cutting-edge server technologies and such as Linux, Windows Server 2008/2012, Virtualization, Cloud Technologies, Web servers, Email servers and Database Servers. Training will be provided.

Responsibilities

• Troubleshooting on customer reported system, network and usage issues
• Communicate with customers for issue resolution 
• Server setup and maintenance
• Perform technical operation tasks
• Writing user manuals in using our service
• Work with external providers and internal parties for fault isolation and service restoration

Job Requirements

• Certificate or Diploma in Computer / Information Technology or related disciplines
• Sound knowledge of server management ( Windows / Linux )
• Hands on experience in system and network troubleshooting
• Knowledge in web programming ( PHP / ASP.NET ) or DevOps is definitely a plus
• Good communication and interpersonal skills
• Good command in written English and Chinese; Fluency in Cantonese, English and Mandarin is a must
• Service-oriented and hard-working
• Knowledge in ITIL/ITSM framework
• Good team spirit
• Good problem-solving skills
• Able to work independently and under pressure

Interested applicants please submit Resume, Cover Letter and expected salary with "PH-7316: Application for System Engineer" as the email subject.

PacHosting was established in 2002. With a strategically focus on Platform-as-a-Service offerings with innovative technical edge in fast paced product development, we have quickly grown to become one of the leading hosting service providers in Hong Kong. PacHosting offers Cloud Hosting, Commercial Business Email Solution, Public Cloud and Managed Server Solution to SME, government agencies, and major listed companies across Asia Pacific, Europe and the rest of the world.

Exceptional work environment includes approachable management, casual dress code and monthly snack compensation. We are looking for ambitious individuals with a professional attitude to join our team. 

Our website: http://www.pachosting.hk