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Customer Service Assistant / Officer

MasterSoft (H.K.) Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2016-01-13
  • Career Level:Entry Level
  • Location:Admiralty
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Others:Recent Graduate will be considered
  • Job Function:Customer Service - Supervisor/Officer  Support  Account Servicing  
  • Benefits:Dental insurance  Medical insurance  Performance bonus

Job Description

Responsibilities:

  • Handle incoming telephone enquiries on products / services from corporate customers in a professional manner
  • Responsible for carrying out technical support work and daily operation tasks including support phone and email handling 
  • Provide problem diagnosis, cause identification and resolving system problems

 

Requirements:

  • Diploma or above
  • Good computer knowledge
  • Proactive, responsible, independent and able to work under pressure
  • Good command in both written and spoken of English & Cantonese, Mandarin is an advantage
  • 1 year experience in related field
  • Fresh graduates will be considered
  • Immediate availability is preferred
  • Familiar to accounting system / accounting knowledge a plus
  • Candidate who have more experience will be considered as Customer Service Officer

 

Qualified candidates, please send your CV including current and expected salary via email to hr@masaccount.com.hk

All applications will be treated in strict confidence and used solely for recruitment purpose. Those not invited for interview within 6 weeks may consider their application unsuccessful.

Company Info

MasterSoft (H.K.) Limited provides cloud business solutions for all kinds of businesses. Our products include MAS-Account, MAS-POS, Online Shop, Mobile Apps, Inventory, Billing, Payroll, Logistics, Trading, Food Wholesale, Caring Homes, Self-serve Kiosk, and customized software systems, etc. As of today, we are serving over 3,000 companies in Hong Kong and Overseas.


https://www.mastersoft-hk.com
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