Responsibilities:

-          Handle customer complaints via phone calls or email

-          Provide comprehensive solutions to retain and develop customer relationships

-          Handle customer dispute cases with care and professionalism and escalate when needed

-          Work with relevant parties to settle the customer’s case with satisfactory outcome

-          Provide administrative support and update customer service related reports

Requirements:

-              Associate degree / Diploma or above

-              Minimum 1 year relevant experience

-              Detail-minded, positive and proactive working attitude, with strong customer service mindset;

Interested parties, please send your full resume to Human Resources Department by email or fax at 3443 0012 or click "APPLY NOW" to apply. Only shortlisted candidates will be contacted.

Please visit our website at https://www.wwpkg.com.hk/ for more information.

*All applications will be treated in strict confidentiality and used for recruitment purposes only.