One of the world’s most recognizable Luxury Retail brands seeks a junior IT support specialist to join their expanding team.  Your role will be to provide local support for the systems and applications for the various business units across the firm.

 Primary Responsibilities

• Provide first line local regional desktop/office technical support including incident/problem identification, resolution and escalation.
• Assist senior IT technical and application engineers with proactive root cause analysis and problem resolution.
• Trouble shooting PC and general office facilities problems.
• Undertake regular system testing/adaptation/installations. Ensure inventory of all hardware and software is maintained and documented.
• Install and maintain PC systems, user account administration; responsible for introducing adapting and improving IT systems in own area of responsibility.
• To assist in the other areas of regional Technical Support Service department as required.

 Requirements

• Bachelor's degree holder in Information System, Information Technology, Computer Science or a related discipline.
• 1-2 years desktop support experience preferably in trading room environment.
• Familiarity with the retail industry highly desired
• Any of the following areas of expertise would be considered as advantage:
• Understanding of Point of Sales (POS) and other retail related systems
• Voice related systems including PABX, dealerboard and voice logger.
• Customer focused attitude and dedicated to problem resolution.
• Clear and detail oriented communicator and team player.
• Excellent communication skills in English is mandatory.

 This is a fantastic opportunity for a junior candidate to work at the forefront of the IT and Luxury Retail field, with valuable exposure and experience to a globally recognized MNC firm.  My client is looking to interview immediately so please send your CV in!