The Job:

• Approve and check claims within settling authority and refer those in excess to the senior management with appropriate commentary and recommendation
• Assist Department Head to monitor and conduct assessment of the performance of external services providers whose services form part of claims services and supervise and coach junior staff on claims management
• Direct in the investigation of doubtful and questionable claims
• Ensure all outstanding claims are adequately reserved
• Prepare necessary statistical information and monthly/quarterly reports for management use
• System development and enhancement with IT Department
• Handle departmental administrative and personnel matters

The Person:

• Good insurance knowledge with at least 8 years of experience in general insurance claims area inclusive of 2 years at managerial/supervisory level
• University graduate or above and/or holder of ACII/ANZII (Snr Assoc) qualification
• Excellent analytical, problem solving and negotiation skills
• Good knowledge on proactive Claims Management
• Clear-minded, well organized in planning and execution, attentive to details and self-motivated
• Good spoken and written communication skills in both English & Chinese

We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Interested parties please send your full resume with current & expected salary, education and working experience to Human Resources Department (1/F FWD Financial Centre, 308 Des Voeux Road Central, Hong Kong) or email to us (apply via JobsDB) or fax to 28503838.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.

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