Responsibility: 

• Customer support and trouble-shooting through phone, remote application or onsite. Incident log reporting and closure.
• Provide on-site application installation and user training to  customers globally.
• Implement supply chain information systems between buyers and suppliers.
• Gather user requirements and document business processes.
• Participate in project management, system testing, and go-live implementation and issue management. 

Requirements: 

• 1-2 years working experience, preferably with a background in Supply Chain Management (SCM) and System Development Life Cycle (SDLC) methodologies
• Project management with clear prioritization and organization skills
• Negotiation and interpersonal skills, ability to communicate clearly and influence both internal and external parties
• Able to self manage and work independently
• Able to establish and build good customer relationships
• Able to work under pressure in a fast paced environment
• Occasional global traveling
• Excellent command of spoken and written English & Putonghua
• Excellent telephone etiquette  and training skills
• Immediate availability is preferred
• Fresh graduates will also considered 

We offer competitive remuneration. Interested parties please apply with complete resume and expected annual salary and date of availability to HR Department, TradeLink Technologies Ltd., Rm 1607-09, World Commerce Centre, Harbour City, Tsimshatsui, Kln, or email to hrdept@tradelinkone.com.

All information will be kept confidential and used for recruitment purposes only, unsuccessful applications will be destroyed.

We are an energetic global technology company specializing in B2B e-commerce solution with main focus on Supply Chain Management. Our headquarters are located in the USA and Hong Kong. We have 22 regional offices supporting over hundreds of international fashion brand and logistics level customers.  Our solutions are deployed in over 60 different countries. 

To facilitate our rapid expansion, we are looking for high caliber team members to join us in meeting the challenges and opportunities ahead.