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Store Supervisor

La Perla Far East Limited

  • Company Industries:Wholesale / Retail

Job Information

  • Post Date:2016-01-29
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time
  • Job Function:Customer Service - Supervisor/Officer  Retail Sales  
  • Benefits:Flexible working hours  Medical insurance  Transportation allowance

Job Description

Job title: Store Supervisor
Role/Scope:
Guarantee the whole management of the boutique (economic, staff, location, communication) in respect of: commercial policies agreed, sales targets and customer care.
Key Responsibilities:
Supervise and coordinate daily activities: planning and reaching of sales targets
Sales, assistance and gain client’s loyalty : keeping the database updated, Customer
    Relationship Management (CRM)
Promote the boutique in the surrounding area (Luxury hotels, local opinion makers, local associations)
Data and boutique reports analysis and management;
Cash register management and bank deposits:
Corporate Layout and Visual Merchandising rules to be applied, keeping the high
standard of the boutique image.
Administrative and corporate guidelines to be applied by all boutique team members
Stock management. Verify unsold and range of products;
Personal care and make sure all the employees’ image matches with the corporate
guidelines
Skills & Experience
Fluent in english and in the language of country of reference
IT knowledge and application
Elegant (good looking, well cared figure, no distinguishing mark (tattoo,...), well-balanced body language)
Sales experience of luxury Brands (sales technique, knowledge for the sector in terms of customers and needs)
Excellent relation skills ( empathy, communication, good speech skill, pragmatism)
Good skills to work for targets (KPI’s, in quantity and quality)
Product knowledge (materials, wearability, functionality; respect of company’s guidelines in display, presentation to the client, management)
Service oriented (taking care of others’ need, motivation is to satisfy client’s need,patience)
Knowledge of stock rotation and inventory management
Planning
Leadership skill
Team management
Knowledge of economic and financial basics for a correct boutique management
Networking
CRM management

Company Info

The story of La Perla begins in 1954 in Bologna, a city renowned for its arched colonnades and Renaissance structures.  It is here that the talented corsetry maker Ada Masotti first designed undergarments that would revolutionise the way women dress forever.

Ada pioneered a vision to enhance feminine beauty and elegance. Her dedication to craftsmanship and quality led her to explore how lingerie could be both functional and luxurious. From innovative constructions to the velvet lined boxes which present the items inside like they were precious jewels, Ada’s creations were instilled with a quality that we recognise today as ‘made in Italy’.

Owing to this rich heritage and unrivalled knowledge of the female body, La Perla has grown into a leading luxury fashion house. La Perla is available through a network of flagship stores, shop-in-shops, department stores and specialised boutiques, located in the heart of the most important fashion districts in the world.

Today, in the same northern Italian town where La Perla first started, a long-standing team of talented craftspeople continue to preserve and perfect Ada’s vision. They address the ever-changing demands of fashion and are committed to interpreting the evolution of femininity through the art of lingerie.

OWNERSHIP

In 2018, La Perla was purchased by Amsterdam-based private equity firm, Tennor Holding B.V , whose active investment role continues to expand La Perla across the globe as a leading luxury purveyor of intimate apparel.

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