Purpose & general responsibilities of the position

• Act as key supporting function to Premier Sales Assistant Manager, Manager and Premier Sales Head to develop/ execute business in all service modes and products available within the Damco & Maersk Group.

Key Responsibilities

• Prepare quotation to customer

• Provides professional product & pricing information by clarifying customer request; selecting appropriate solution; forwarding information; answering question

• To engage with the customer on an ongoing basis to ensure successful relationship maintenance

• To identify new opportunities through ongoing customer dialogue

• Responsible for maintaining frequent phone/email communication, managing contract to container delivery logistics

• In case there is no Inside Sales, responsible for managing and growing existing, smaller accounts

• Response and follow up sales inquiries and leads using appropriate methods

• Assist Sales Manager in managing account plan and customer activities

• Provide full circle support to Sales Manager on all affairs within their duties

• Resolves discrepancies internally across Business Units, Departments and Oversea.

• Support Sales in following up with shared functions i.e. Customer Service, TNM, OPS, Capacity

• Back up Peers within Premier Sales Function

• Systems updates, Data Maintenance & Entry, Report Generation

Who we are looking for

• Form 5 or above; Tertiary education a key benefit

• Minimum 1-2 years or above relevant shipping experience

• Interpersonal relationship

• Products (air & ocean & VAS) knowledge

• Strong negotiation & communication skill

• Systems knowledge

• Expertise on Word, Excel, PowerPoint, Outlook

• Entrepreneurial minded

• Customer Orientation: Is focused on identifying and understanding each customer’s needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.

• Business Acumen: Understands business principles and language, including the fundamentals of finance and profitability. Uses this understanding to achieve results and to increase the performance and profitability of our company.

• Team Player: interpersonal styles to create and sustain effective relationships with business partners and colleagues. Is open to approaches that meet mutual goals.

• Commitment to Excel & Higher: Challenges self and others to exceed standards and achieve extraordinary results striving for best-in-class. Is not easily deterred when obstacles or delays are encountered.

Damco is one of the world’s leading providers of freight forwarding services. For more than 100 years, we have been providing our customers with services that helps them manage their cargo and that supports the way they want to do business. We manage and serve a diverse range of industries and provide around the world through our in-house forwarding team or with our agency partners. We offer multi-carrier air, ocean and project logistic services and tap into our decades of experience to make the customer experience a seamless one.

For further information, please visit us at www.damco.com.