The Market Maker Team is based in London, Hong Kong and US. The Market Maker position is an analytical position with a business-strategic component, where the goal is to maximize the value that a given set of markets (e.g. locations/countries) produces for IDT Telecom.

The Market Maker to be aware of and actively manage the different variables present in their markets, including customers, costs, quality, FX, demographics, profitability, and other parameters.  A key element of the job is communication, where the Market Maker needs to be in contact with internal stakeholders, such as Salespeople and Operational groups, order to both keep informed and make important information about their markets available to them. 

Job Duties

Routing and Quality Performance

• To develop a proactive, authoritative and responsible approach to traffic management within clearly defined policies.
• To take ownership of positioning their destinations across the distinct products within set commercial and business parameters.
• To select and build their countries’ routes to reflect the Commercial and customers’ demands and manage overflow and capacity.
• To aim for improving quality and quality metrics (ASR, CCR, ALOC, NER, CLI and Fax termination) stability across all their countries as well as stickiness in routing where it makes sense.

Pricing, Cost and GP performance

• To be responsible for applying pricing policies, decisions and approval of rates for their assigned countries
• To monitor costs of carriers, and use most efficient routing.
• To monitor cost changes and take appropriate actions.
• To check losses and potential losses on their countries and take appropriate actions
• To target and increase GP on all their respective destinations. 
• To take advantage of the most profitable routes within the quality parameters, and find ways to increase profitability by either reducing cost base, increasing termination rates and aloc’s, and all other ways available to the business.

Bilateral Deal Management

• To monitor Buy and Sell Deals across their countries to make pricing and routing decisions.
• To feedback details to commercial and ensure we create the most effective VC’s for their particular countries in terms of quality, cost, customer demand and market potential and ultimately profitability.
• To recommend potential deals that will help meet the product standards and optimise the performance and GP of these destinations.
• Close contact with AM’s
• To liaise and cooperate closely with the AM’s in both wholesale and retail in order to help achieve business targets.

Others

• To work as part of a global team that provides around the clock coverage.

  Requirements

  • Degree holder in Telecommunications preferable
  • 1 year or above experience in telecommunications preferable
  • Must be confident, team player and display excellent communication skills
  • Able to work under pressure, pleasant personality with good interpersonal skills
  • Excellent command of both written and spoken English
  • Sound Knowledge on MS software especially MS Word, Excel, PowerPoint
  • Have the ability to work on your own with minimal direction.
  • Have the ability to work as a Global team.
  • Ability to work in a fast paced environment and to tight deadlines.
  • Ability to diagnose complex technical issues and implement solutions.
  • Strong analytical and problem solving skills in order to make the right decisions.
  • Need to work 1 day weekend

Information collected will be used for recruitment purposes only.

For more information about IDT Asia and IDT Corporation, visit our websites at www.idtasia.net and www.idt.net