TURKISH CARGO

Turkish Cargo, a subsidiary brand of Turkish Airlines, has been able to maintain its ever-involving and rapid development, raised its cargo and mail shipment volumes during the recent years. As a consequence of our network and fleet expansion policy, we will be able to provide our valued customers with closer access to their business partners in many main commercial hubs, and also increased cargo delivery capacity to even more destinations.

With our continuous efforts in improving our products and services creatively and to world class standard, Turkish Cargo now invites you to join this global family of Hong Kong Team. We are keen to look for dynamic and energetic individuals, with passion and experiences for air freight and airlines business to help our team efforts further expand and develop business. We are looking for a high caliber candidate for the position of Customer Service and Reservation Cargo Officer.

Customer Service and Reservation Cargo Officer – Hong Kong

Responsibilities

• Manage and ensure the smooth handling of all day to day cargo booking activities for the Hong Kong station.
• Communicate regularly with local customers on reservation and flight status.
• Ensure the timely system input.
• Liaise with Turkish Cargo Headquarter team for tracing and provide necessary follow-up with customers.
• Respond to customers’ questions, problems, requests and/or complaints.
• Handle the daily flight planning.
• Report to Hong Kong Regional Cargo Manager

 Requirements

• Good command of both spoken and written English and Chinese.
• Candidate with working experience and knowledge in air cargo handling is preferable.
• Good interpersonal skill, Independent, self-motivated and a good team player.
• Proficient in MS office.
• Shift duties on Saturday and public holiday is required.

Interested parties please send full resume with current, expected salary and availability to Human Resources Department.

Turkish Airlines is one of the fastest growing airlines in the world. Established in 1933 with a fleet of five aircraft, Star Alliance member Turkish Airlines is a 4-star airline today with a fleet of more than 300 (passenger and cargo) aircraft flying to over 320 destinations worldwide.

Turkish Cargo, a subsidiary brand of Turkish Airlines, has been able to maintain its ever-involving and rapid development, raised its cargo and mail shipment volumes during the recent years. As a consequence of our network and fleet expansion policy, we will be able to provide our valued customers with closer access to their business partners in many main commercial hubs, and also increased cargo delivery capacity to even more destinations.