To cope with Business Expansion with our GLOBAL INVEWSTMENT BANK Client, we are seeking high caliber candidates as per below:

Role description:

The Advisory Technology Training (ATT) team’s main objective is to ensure that GLOBAL INVESTMENT BANK' proprietary Advisory technology is optimally used by revenue and non-revenue generating end users globally.

ATT is involved in the entire training cycle; beginning with training needs analysis through to post release deployment and continuous education. ATT utilises various methodologies to help drive user knowledge, raise user awareness, facilitate learning, and maximise knowledge retention.

The successful candidate will be involved in multiple projects and exercises, relating to training, training support, training materials and communications for all Advisory technology platforms, and management of the related logistics and post-deployment support. S/he may also be involved in user acceptance testing, project management and participating in global projects, documentation and related administration.

Responsibilities:

• Deliver system-based, business process training to GLOBAL INVESTMENT BANK employees at all ranks/ roles and skill levels, via classroom / desk side / remote means, tailored to their needs and requirements
• Improve service portfolio by liaising with colleagues and business stakeholders to ensure courses are relevant to their needs, and targeted to the right audience
• Maximise training team utilisation through seeking new/additional service opportunities and onsite team engagement maximization
• Provide support on ATT chat channel and shared email inbox
• Propose new ideas around improving access to ATT services
• Report feedback and further requirements for enhancements from users and communicate these to business analyst teams
• Participate in user acceptance testing (UAT) of GLOBAL INVESTMENT BANK proprietary products as part of knowledge gathering
• Help facilitate and run usability sessions and/or pilot schemes with respect to application design and requirements
• Produce client-facing training materials such as reference guides, eLearning tools, PowerPoint decks and emails
• Maintain team websites, training sign up site and other internal team tools such as Interactions Tool

Competencies:

• Excellent interpersonal skills
• Strong verbal and written communication ability
• Fluent (read / write / speak) English / Japanese and/or English / Mandarin and Business writing skills are essential
• Ability to identify training requirements and implement ideas
• Excellent presentation skills
• Logical and analytical mind
• Excellent team player as well as being able to work independently
• Advanced level of Microsoft Office suite and Windows Operating system, preferably Office 2010 (in particular Word, Excel and PowerPoint) and Windows 7
• Knowledge of investment banking, particularly Advisory services, favoured but not essential
• Some knowledge of eLearning packages would be preferable
• IT support experience would be helpful
• Experience in working in a global organisation and/or virtual team environment

Cognizant (NASDAQ-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on Fortune 500 2017 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us on Twitter: Cognizant.