Overall purpose of the job:

Reporting to the Credit Manager Asia and being part of the Asia Credit team(Auction & Private Sales), this role is responsible to ensure that outstanding debt is managed to an acceptable level and that credit risk is appropriately managed, while adhering to Christie’s Credit Policy and Anti-Money Laundering Procedures and providing an exceptional client service to both internal and external clientele.  

Key Responsibilities/Tasks:(Duties include but are not limited to the following):

  Auction Sales, credit management  

• Management of the sale
• Monitor and vet clients/bids prior and during the sales
• Arrange financial and trade reference when required
• Assist with KCY requirements for new clients/companies
• Manage restricted clients
• Monitor live progress of sale
• Debt Collection
• Ensure all invoices are sent to clients or emailed to relevant internal main client contact in a timely manner
• Chase debtors by written or verbal communication up to and including legal action
• Issue monthly statements/ reminder letters
• Ledger Administration
• Client notes/dispute markers on system
• Input EPT notes and payment schedule
• Processing re-invoicing request upon approval
• Maintain COS information (bank references & restrictions)
• Control releasing of lots including Pack & Hold
• Assist with the monthly bad debt reporting
• Process sold since sales and cancelled sales
• Calculate and process interest charges and send out General Statements.
• Maintain the register for cancelled sales and after sales

Private Sales

• Support Private Sale Exhibitions in Asia

Additional Responsibilities :

• Developing and maintaining strong links with Hong Kong and China COA, Cashiers and Finance, counterparts including regular liaison with the Shanghai, Beijing, London, New York and Paris offices, before and after their sales
• Assist with the processing of all client payments while adhering to Christie’s Payment Policy and Anti-Money Laundering Procedures when required.
• Build and maintain strong relationships with the sales Client Advisors, Business development and specialist departments.
• Assist with any new and on-going projects.
• Organizing and managing day to day work to meet deadlines.
• Liaising with:-
• Ensuring issues are escalated to the Credit Manager Asia in a timely manner.
• Be responsible for ensuring personal development and training targets are met.
• Recognizing own responsibility to assist other members of the department to share workload and enable deadlines to be met

Skills/Competencies Required:

• Excellent client service skills especially client facing
• Fluent in English and Mandarin.
• Excellent communication skills including confident telephone manner.
• Experience/understanding of the credit function
• Pro-active and flexible work attitude
• Problem solving

Location: Hong Kong

All Personal data collected will be used for recruitment purpose only.

World’s Leading Auction House

Christie’s is a name and place that speaks of extraordinary art, unparalleled service and expertise, as well as international glamour. Founded in 1766 by James Christie, Christie's has since conducted the greatest and most celebrated auctions through the centuries providing a popular showcase for the unique and the beautiful. Christie’s offers over 450 auctions annually in over 80 categories, including all areas of fine and decorative arts, jewellery, photographs, collectibles, wine, and more. Prices range from $200 to over $100 million.

Christie’s, the world's leading art business, had global auction and private sales. Our sales figures were driven by an increase in new buyers across all geographies coming to the market, including from growth markets such as China and through the Internet.
Christie's also has a long and successful history conducting private sales for its clients in all categories.

Christie’s has a global presence with 53 offices in 32 countries and 10 salerooms around the world including in London, New York, Paris, Geneva, Milan, Amsterdam, Dubai, Zürich, and Hong Kong. More recently, Christie’s has led in growth markets such as Russia, China, India and the Middle East, with successful sales, exhibitions and initiatives in Shanghai, Moscow, Baku, Beijing, Mumbai, Delhi, Jeddah, Abu Dhabi, Doha and Dubai.