Scope of Work:

• provide help desk support to clients and users in regard to securities trading platform, establish and maintain office and operation related IT systems;
• provide technical support to trading  systems/ PC configuration and stabilize for all IT infrastructure including; desktops / laptops, printer, copiers, ip-phone recording systems, firewall and router etc.;
• storage, backup data and other administration & maintenance of securities trading and settlement systems.    

工作範圍：

• 向用戶及客戶提供證券交易系統的服務支援及保障，建立和維護公司的辦公及業務資訊系統；
• 提供服務支援給交易系統/電腦配置和穩定所有的IT基礎設施，包括臺式計算機/筆記本電腦，列印機，複印機，IP電話錄音系統，防火牆和路由器等；
• 證券交易和清算交收系統中的管理、存儲與數據備份的各種維護工作。

 
Requirement:

• degree holder in computer science or IT related qualification;
• experience in user support, UAT testing, PABX system, networking, telephone recording,  e-mail etc.;
• minimum 2 years related IT helpdesk support experience in securities / financial services / banking industry;
• good knowledge in Microsoft network environment (Windows Server 2003, XP/2000, and Office 2003/2007 or above.); and
• excellent command of spoken Mandarin and English for client /user support.    

經驗和能力要求:

• 持有主修計算機科學本科文憑或IT相關資歷；
• 有客户和用戶服務支援的經驗，UAT測試，網絡，PABX系統，電話錄音，郵件等的經驗；
• 至少2年以上证券行业/金融服務/銀行相關IT工作經驗；
• 在Microsoft網絡環境（Windows Server 2003中，XP/2000和Office2003/2007或以上）良好的知識；和
• 能操流利的普通話、英文以提供客戶/及用戶服務支援。
  

Candidates should submit  your resume in both Chinese and English