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Customer Service Trainee (Call Centre Representative)

Tink Labs Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2013-10-04
  • Career Level:Entry Level
  • Location:North Point
  • Qualification:Matriculated
  • Salary:Below HK$11K (Negotiable)
  • Employment Type:Full Time, Permanent
  • Others:Recent Graduate will be considered
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Student / Fresh Graduate / No Experience  
  • Benefits:Medical insurance  Travel allowance

Job Description

Call Centre Representative include (Based in North Point):

Responsibilities include:

  • Managing and servicing all customers through the customer service hotline
  • Communicating with tourists from multiple countries over the phone
  • Handling customer complaints and product enquiries
  • Basic computer skills required
  • Shift duty required, potentially including overnight shift

Requirements:

  • No experience required
  • Considering both High School and University Graduates
  • Language skills must include excellent levels of written and spoken English and Putonghua; additional languages are beneficial
  • Basic computer skills required
  • Looking for candidates who are able to communicate over the phone clearly and are enthusiastic

Benefits:

  • Salaries up to $11 000 HK per month for University Graduates
  • Candidates with experience will be considered as a Customer Services Ambassadors
  • Expert Management Training provided
  • This is an opportunity with a career path potentially leading to Customer Service Supervisor (ability to lead a team and train employees)
  • Meal & travel allowances provided (only provided to staff working at the airport)
  • Medical Scheme
  • Annual Leave
  • Opportunity to meet new people arriving into Hong Kong

Hong Kong & Macau ID preferable.


For application inquiries, please email to: info@tinklabs.com

Company Web site: www.handyhongkong.com

Company Info

About hi Inc. 

hi Inc. is a next-generation travel company that empowers people to experience all the world has to offer through an integrated technology platform. This platform encompasses inspirational content, travel booking tools, hotel services, destination services, data intelligence, and smart products for the hospitality sector. The handy Smartphone, a complimentary guest amenity, produced by hi Inc, can be found in over 1,000 locations worldwide.

The company, which has attracted over USD 300 million of funding, operates in 82 countries across seven offices in Hong Kong, Singapore, Shenzhen, London, Tokyo, Milan, Taiwan. hi Inc. was recently rebranded and formerly known as Tink Labs Ltd.

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