Our Client is a fast growing global 3PL looking for the TALENT to join energetic team

This position reports to the Regional Director.

•  Account Management and Revenue Growth.

• Operations Excellence and Services Integrity.

• Inter-departmental interface and relationship management within and outside the Company

• Establishment and maintenance of Profit & Loss statement, effective KPIs and performance benchmarks.

Responsibilities

• Responsible for revenue growth including strategy mapping, account penetration, client relations management and business improvement initiatives.

• Manage overall client relationships to ensure excellent service during implementation, transition to operation and ongoing maintenance of the account.

• Strategically partner with Product groups, Operations teams and Overseas offices to ensure continual, consistent service and growth.

• Achieve annual revenue and profit goals.

• Lead to resolve major complicated freight and logistical challenges with minimum or no cost impact to the Company.

• Develop innovative and profitable solutions in working with Operations and Product groups within the organization.

• Assist in multi modal product development efforts based on requirements of client.

• Provide operational guidance and training on systems to direct and indirect reporting team

• Maintain good vendor relationship management.

• Team Management and People Development.

• Take on adhoc projects as assigned by management.

Requirements

• Minimum 10 to 12 years of combined Operations and Project management including Sales experience in Freight Forwarding Industry with preferably 6 to 8 years in a regional role.

• Comprehensive knowledge and experience in Freight Forwarding, Logistics, Warehouse management and Industry technology.

• Strong business acumen, solid operations knowledge and good technical aptitude. 

Skills Competencies

• Ability to work independent of management supervision, self-reliant and resourceful

• In-depth process expertise in relevant functional areas and hands-on knowledge in warehouse and freight management systems.

• Demonstrated analytical & problem-solving skills and excellence in operations project management and planning skills.

• Flexible and adaptable to changing circumstances while delivering results.

• Excellent interpersonal skills in interacting with people at all organizational levels within and outside of the company.

• Excellent presentation, communication, facilitation and client service skills.

• Exposed to multi-culture experience and able to bridge communications across cultures.

• Good command of spoken & written English, Cantonese and Chinese.

• Good PC skills in MS Word, MS PowerPoint, MS Excel and Visio.

• Results oriented and a Team player.