CUSTOMER SERVICE MANAGER (REF: CSM)
Changjiang Securities Holdings (HK) Limited
- Company Industries:Others
Job Information
- Post Date:2016-06-27
- Career Level:Middle
- Location:Central
- Yr(s) of Exp:6 years
- Qualification: Degree
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Job Function:Business Development Customer Service - Manager Account Servicing
- Benefits:Five-day work week
Job Description
Job Responsibilities:
- Managing a team of customer servicing staff in providing full support to local and PRC clients relating to clients’ enquiries on account opening, perform KYC and AML checking and market information
- Provide quality customer services and handle client’s enquiries with good customer service skills
- Assist customers in completing and processing account opening procedures
- Carry out business marketing and development activities
- Handle enquiries from frontline and internal departments
- Participate in different ad hoc projects as assigned by the management
Job Requirements:
- Degree holder or above with at least 6 years’ customer service experience preferably gained in financial industry
- Qualified to be registered as a licensed person under SFC for carrying out Type 1 and Type 2 regulated activities
- Customer service oriented, a good team player with good communication skills
- Strong PC skill & proficiency in MS Word, Excel and Chinese word processing
- Good command of both verbal and written in English, Cantonese and Putonghua
- Immediate available is preferred
- Candidate with less experience will be considering as Assistant Customer Service Manager.
We offer 5-days work with good career prospect and remuneration package for the right candidate. Interested parties please apply with full resume with CURRENT&EXPECTED SALARY and date available by email to personnel@cjsc.com.hk.
All personal date will be used for recruitment purpose only and treated in strict confidence.
Company Info
We are now looking for high caliber professional to join our Group as:
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