About the role

A fantastic opportunity now exists for an enthusiastic and experienced Service Engineer to join our passionate, highly driven and successful Service Team. Reporting to the Field Service Manager you will have proven track record of providing exceptional customer service.

The focus of this role is to carry out the installation, maintenance, repairs and testing of our medical equipment including hospital beds, patient hoists and our range of alternating mattresses.

There will also be a need for some overnight travel/work requiring periods of up to 5 days away every 4 to 6 weeks.

Key Responsibilities

• Maintain the safety and integrity of all serviced products in accordance with Company Policy
• Provide equipment on-site inspection, corrective & preventive maintenance activities & repair services.
• Assist in project coordination & management, site monitoring, and all related engineering matters in the project
• Install systems to full working capacity and ensuring operators are aware of operating and emergency procedures
• Prepare quotation, technical documentation and reports
• Service contracts promoted and developed

Skills & Experience

• Diploma or above qualification in Mechanical and/or Electronics background
• Field experience preferably within the Healthcare or service related sector
• The ability to understand the customer’s needs and provide appropriate solutions
• Analytical skills in reviewing and identifying key actions to deliver continuous improvements
• Strong time management and punctuality skills
• With driver’s license is an advantage

You will be rewarded with

1. A competitive base salary, plus super
2. Incentives based on personal and company performance

Company Culture

Everything we do, we do with people in mind. Our customers’ needs and challenges are what drive us and our employees are our beating heart. Dedicated to creating the best possible outcomes for our customers, they are the ones who fulfill our promise everyday.

To us it matters not only what we do, but also how we do it. There are four components of our culture that guide our approach:

Diversity & Inclusion - we view diversity as a driver of innovation & a catalyst for our global growth

Winning as a team - where members of our team are empowered to make decisions at the right level

Leadership style - being visible, connecting with others and leading by example

Our core values - Passion, Collaboration, Openness, Ownership & Excellence

How to apply

Click the APPLY button and include your resume and cover letter.

Successful applicants will be required to undergo relevant referee checks prior to appointment.