Business Assistant
業務助理(5-day work)

Job Description工作範圍

• Handle inbound & outbound calls in professional and efficient manner;

                         以專業態度有效處理來電查詢及致電客人;

• Promote and encourage clients to use our product & service;

                         推廣及鼓勵客人使用公司產品及服務;

• Follow up & ensure appropriate services & clerical support given to clients (e.g. data entry, filing etc.);

                          跟進及確保客人獲得適切服務及支援一般文書工作(如:資料輸入、存檔);

• Handle ad hoc duties as assigned

                         處理主管委派的工作

• On-the-job training provided

                        在職培訓

Requirements入職要求

• F.5 or above with at least 1 year customer service experience (fresh graduates are also welcomed)

                        中五或以上程度，並具一年或以上客戶服務工作經驗 (同時亦歡迎畢業生)

• Fluent in written and spoken Chinese, communicative level of English and Mandarin

                         流利廣東話及書寫中文，一般英語及普通話

• Excellent interpersonal and communication skills, enthusiastic, self-motivated, able to work & solve problems independently

                        具良好溝通能力、客戶服務技巧，積極主動，能獨立工作及解決問題

• Strong continuous improvement orientation

                        須具備自我增值及將工作優化的心態

• Proficient in PC Skills including MS Word, Excel and Chinese Word processing (MUST)

                         熟悉電腦操作(MS Word, Excel)及中文打字 (倉頡/速成)

• Immediately available is preferred

                         能即時上班者優先考慮

Work Location: Montery Plaza, Kwun Tong

工作地點：觀塘萬泰利廣場

Working hours: Monday to Friday 09:00-18:00

工作時間：星期一至五，09:00-18:00

Benefit: Bank Holidays, Annual Leave, Year-end Bonus

福利：銀行假期，有薪年假，年終奬金

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