Our client is an international health products company and due to business expansion in Asia, now is looking for a Customer Service Representative to join their Asia team.

 Responsibilities

• Responsible for handling local and overseas enquiries, requests and complaints  in a timely and professional manner with a customer-orientated mindset
• Work closely with Asia Sales team members and others to achieve desired results and support business needs
• Provide effective and efficient feedback with high quality of services to both local and oversea clients and customers
• Assist in sales order processing and follow up
• Prepare regular performance report and analyze for Manager review
• Handle department general administrative tasks including data input, filing and other documentation
• Build a good relationship with existing customers and generate business opportunities
• Handle ad-hoc assignments / events whenever required

Requirements

• Diploma or above in Business Administration / other relevant disciplines
• Minimum 4 years customer services experiences, gained form pharmaceutical / medical / health care / dental industry / sizable companies is preferred
• Independent, responsible, customer-oriented and detail-minded
• Team player, strong communication, interpersonal and presentation skills
• Excellent organizing and problem-solving skill to ensure effective, responsive client interaction
• Proficient in MS Office including Word, Excel & PowerPoint
• Proficiency in both written and spoken English, Chinese and Mandarin
• Immediate available is highly preferred

Interested parties please apply with CV with current and expected salary. All information is strictly used for recruitment purpose only.