Key Responsibilities:

Reporting to the Assistant Manager (Professional Development), the incumbent will:

1. Implement mechanisms and procedures to monitor training courses, licensing exams and CPD schemes in respect of authorized representatives of travel agents, tourist guides and tour escorts
2. Assist in the operation of training courses
3. Handle walk-in, telephone and written enquiries
4. Obtain feedback from stakeholders, conduct analysis & compile reports
5. Assist in providing secretariat support to committees and working groups
6. Perform any other duties as assigned

 Requirements:

1. Holder of a university degree preferably in education, training, business management or tourism management with no less than 4 years of work experience, or holder of a higher diploma / associate degree with no less than 6 years of work experience
2. Experience in monitoring and/or operating courses, exams, quality assurance, and/or continuing professional development matters would be an advantage
3. Good command of written and spoken Chinese and English. Proficiency in Putonghua would be an advantage
4. Responsible, self-motivated, mature and able to work both independently and in teams in a startup environment
5. Experience in the travel industry would be an advantage

To Apply

An application with a full curriculum vitae, quoting the job reference should be sent to Travel Industry Authority by pressing "Apply Now" button. The closing date for application is 29 May 2022. Applicants not invited for interview within 8 weeks from the closing date may consider their applications unsuccessful.  

Personal data provided by job applicants will only be used for job application processing. All personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.

This employment with the Travel Industry Authority shall be with a fixed term of three years contractual period. The offer of further employment beyond the Term will be solely at the discretion of the Travel Industry Authority.

Travel Industry Authority ("TIA")

The TIA is an independent statutory regulatory body established under the Travel Industry Ordinance (Cap. 634) (“Ordinance”).  The TIA is responsible for promoting the integrity, competence and professionalism of travel agents, tourist guides and tour escorts through a statutory licensing and regulatory system, and regulating shops that inbound tour groups are arranged to patronise through an administrative scheme. The TIA is also responsible for managing the Travel Industry Compensation Fund ("TICF") which provides outbound travellers purchasing outbound packages with protection and advising the Government on matters relating to the regulation of the travel industry. With the full commencement of the new regulatory regime on 1 September 2022, the TIA has taken up the licensing and trade regulatory roles from the Travel Agents Registry and the Travel Industry Council of Hong Kong respectively.

The TIA is headed by the Executive Director, underpinned by three Directors and other staff members to support the TIA in discharging its statutory functions and daily operation.