Responsibilities:

• Assist to solve end user inquiries on system software and applications
• Responsible to provide effective solutions to solve the issue/problem on the system incident; provide timely end-user support in a professional manner
  
• Maintain system documentation, manage IT assets, software licenses, maintenance, and inventory list
  
• Direct report to Team Manager

Requirements:

• Diploma holder or above in Computer Science or IT related disciplines
• At least 3 year of working experience in IT systems deployment experience 
• Hands on experience in end-user PC support
• Knowledge in MS AD, DHCP, DNS, Exchange Server, Data Backup, End-point protection, VMWare/Hyper-V and troubleshooting is a plus
• Certificate holder of MCSE/MCITP is an advantage
• Good command of both English and Chinese, Cantonese speaking is required
  
• Good communication with strong analytical skill
• Good team player with a proactive attitude, strong communication, analytical mindset and technology to solve IT system problem
• Candidate with less experience would be considered as Service Engineer

• Permanent Contract
• Flexible Working Hour
• Attractive Remuneration Package
• Career Advancement Opportunities
• Education Allowance
• Medical and Dental Coverage
• Compensation Leave
• Paternity Leave
• Birthday Leave
• 12 days Annual Leave

Interested parties please send your application and resume, stating Current/Expected salary & Availability by click to APPLY NOW. We offer competitive remuneration package with excellent career prospect to the successful candidate. We regret that only short-listed candidates will be notified. Information collected will be used for recruitment purpose only.

Macro Systems Limited, founded in 1997, is a reputable company headquartered in HK provides digital solutions, consulting and managed service to enterprise worldwide.

As a member company of CITD group (SEHK: 8178), we successfully leverage our Solution Demo Centre & Data Centre to serve clients with the comprehensive solutions, from infrastructure, cybersecurity, IoT to AI sectors.

Aligned with our business expansion, we cordially invite the high caliber individuals and join together with our company to achieve remarkable success in future. 

Please visit www.macro.com.hk for more details of the Company.