Job Description

Key Highlights:
As a mission-driven business, provides CRM consulting services to assist our clients in acquiring new consumers, retaining existing customers, reactivating lapsed customers, and encouraging increased spending per visit. Our Data Analyst transforms data into CRM activities that assist our clients in achieving their business objectives.

Responsibilities:

• Understanding the needs of clients and the data sources they use to turn data into relevant CRM activities.
• Using BI tools and dashboards for data visualisation, define and monitor key business KPIs.
• Conduct Pre-analysis is used to plan CRM activities, and post-analysis is used to evaluate campaigns.
• Analytic models like as segmentation, correlation analysis, and others can be used to better understand customer behaviour. For project implementation and maintenance, create a data flow and structure.
• Serve as a link between clients, account servicing, and technical teams, converting data insights into automation and CRM activities.

Qualifications: 

• Bachelor’s degree in Business, Marketing, Statistics or related discipline 
• 1-2 years of relevant working experience
• Hands-on experience with relational databases, BI tools, and analytic modeling tools; Knowledge of using SQL, Excel, Python, PHP, and Tableau would be considered an asset
• Strong data analytic and problem-solving skills
• Self-motivated and able to accomplish multiple tasks
• Excellent attention to details

Why US! :

• Twice a year performance review (with opportunities of career progression and salary increment)
• On-the-job training (e.g. Google, Facebook, Programmatic ads, Web3 marketing etc.)
• Fun info-tainment and edu-tainment learning opportunities
• Yearly education sponsorship
• CSR/CSV initiatives, corporate/ team building activities and entertainment allowance
• Birthday, examination leave and medical allowance
• Five-day work week
• Discounted food and beverage

Specializing in dynamic recruitment, search and career consultancy covering agency and client side in Hong Kong, throughout China and around the world. ​

Connecting Talent with Opportunity. 

DNA Recruit Partners is a professional recruitment consultancy specializing in the recruitment of permanent, contract and temporary positions on behalf of clients from a board range of industries. Our core duty is working with talented job seekers to facilitate a successful match, facilitating job seeker to find their dream job. ​Our talented management team is ready to help you to select your own paths, make your own choices and build your future the way you want to. We have a professional team of individuals, each of whom are subject matter experts in their market, and when you speak to one of our team, you will be dealing with someone equipped with knowledge and expertise you can trust. Regardless of country, city, or any of our branches, we offer an environment built on strong, supportive and friendly teams.

It's in your DNA for this role.

For more information about DNA Recruit Partners, please visit www.dnarecruitpartners.com.