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ADMINISTRATIVE ASSISTANT (Licensing) (Ref No.: EAA-2022/15)

Estate Agents Authority

  • Company Industries:Civil Services (Government, Armed Forces)

Job Information

  • Post Date:2022-08-16
  • Career Level:Middle
  • Location:Chai Wan
  • Yr(s) of Exp:3
  • Qualification:Degree
  • Employment Type:Full Time, Contract
  • Job Function:Admin & HR  Clerical / Admin Staff  Public / Civil  Civil Services  Sales  CS
  • Benefits:Dental insurance, Double pay, Gratuity, Medical insurance, Five-day work week

Job Description

Key Responsibilities
The incumbent will be posted to the Licensing Section to handle the following:
  • vet and pre-approve standard licence applications
  • handle problematic licence applications
  • assist in monitoring the progress of various licence applications
  • handle general hotline and face-to-face enquires
  • supervise and coach junior / new team members
Requirements
  • A recognized university degree (candidates with at least 3 years' solid and relevant experience in customer service may be exempted from this requirement)
  • Good command of both written and spoken English and Chinese; fluency in Putonghua is an advantage
  • Proficiency in software applications (MS Word, Excel, Powerpoint, Access and Chinese wordprocessing)
  • Good interpersonal and communication skills
  • Strong organizational skills and meticulous
  • Be able to work independently and under pressure
Terms of Appointment
Competitive remuneration package commensurate with the selected candidate’s qualifications and experience will be offered. The appointee will initially be offered a 3-year contract, subject to renewal upon satisfactory performance and the service needs of the Authority.
Application Procedure
Applications with full resume indicating your current and expected salaries and your public examination results should be sent to: Human Resources Section, Estate Agents Authority, 7/F, E-Trade Plaza, 24 Lee Chung Street, Chaiwan, Hong Kong or via email by clicking "APPLY NOW". Review of applications is ongoing and the recruitment exercise will continue until the vacancies are filled. Please mark “Private and Confidential” on the envelope and quote the post applied for and its reference number on the envelope.
Candidates who are not invited to attend an interview within 6 weeks from the closing date may assume their applications unsuccessful. Applications may be considered for other suitable positions within the Authority. All applications will be treated in strict confidence. Personal data provided in the applications will only be used for recruitment-related purposes. All information on non-shortlisted applicants will be destroyed after 6 months.
WE ARE AN EQUAL OPPORTUNITIES EMPLOYER

Company Info

The Estate Agents Authority is a statutory organization set up under the Estate Agents Ordinance to regulate estate agents and salespersons, and to enhance the standard of service of the trade. Applications are invited for the following position:

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