Officer, Member Services (Ref: MRD/GC/O-2208/J)
Federation of Hong Kong Industries
- Company Industries：Charity/Social Services/Non-Profit Organisation
Job Information
- Post Date：2022-09-21
- Career Level：Entry Level
- Location：Lai Chi Kok
- Yr(s) of Exp：2
- Qualification：Degree
- Employment Type：Full Time
- Job Function：Admin & HR Secretary Marketing / Public Relations Public Relations - Event Management &nbs
- Benefits：Education allowance, Medical insurance, Five-day work week
Job Description
KEY RESPONSIBILITIES
Being part of the Member Services team, the incumbent will be responsible for membership marketing, industry groups communication and event management to support members acquisition and retention.
The Officer reports to Assistant Manager and performs the following duties:
- Provide hands-on support on corporate events, members activities and provide marketing services in Hong Kong and the Mainland in formats of seminars, exhibitions, missions, award schemes, business matching, and other business-related networking events, etc.;
- Provide secretariat services to the assigned industrial groups and committees for membership services, including preparation of meeting agenda, papers and minutes as well as supporting the industry group-wide initiatives such as funding application and implementation of marketing projects;
- Drive members acquisition and retention through members visit and provide high-quality services to members;
- Prepare promotional materials, i.e. flyers, brochures, eDM, social media positing for event marketing and promotion;
- Maintain excellent communication and relationship with members, internal and external parties for better results;
- Provide support to any other ad-hoc duties and activities.
JOB REQUIREMENTS
- University graduate in marketing, event management, public relations, communication, journalism, hospitality or business-related disciplines;
- minimum 2 years of relevant experience; working in trade/business associations or governmental offices preferred, but not essential;
- Previous experience in Committees’ support would be an advantage;
- Self-motivated, well-organised, detail-minded and good sense of responsibility;
- Excellent interpersonal and communication skills;
- Good command of both written and spoken English and Chinese (Cantonese and Putonghua);
- Proficiency in Microsoft Office applications.
Application Methods
Interested parties, please send your full resume with current/ last and expected salary through the "APPLY NOW" button or by post to Human Resources Division, Federation of Hong Kong Industries, 31/F Billion Plaza, 8 Cheung Yue Street, Cheung Sha Wan, Kowloon;
We are equal opportunity employer. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes only. Candidates not notified within 8 weeks may consider their application unsuccessful.
Company Info
The Federation of Hong Kong Industries (FHKI) was established in 1960 under the Federation of Hong Kong Industries Ordinance (Cap.321) to promote and foster the
interests of Hong Kong's industrial and business communities.
As one of the most recognisable associations representing the industry, FHKI brings together like-minded entrepreneurs to spearhead the advancement of Hong Kong's industry. Through policy
advocacy, professional business support services and cross-sector collaborations, FHKI strives to build a dynamic industrial ecosystem to take forward transformation and re-industrialisation of Hong Kong's economy, sparkling new business opportunities and
charting diverse paths for the younger generation.
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