Job Description:

 

•       Interpret contract details

•       Decipher contract / provider information into related systems or templates with consistent terminology

•       Provide customer service support on contract/enrolment set-up enquiry (including investigate and identify the root cause, communicate with relevant parties to develop solutions and to avoid future occurrence)

•       Handle doctor applications and movements

•       Provide training to other staff on system use and contract logistics (including prepare training materials, issue broadcast and demonstration etc)

•       Provide any support on project assigned

•       Prepare and perform system UAT

•       Any other ad hoc tasks assigned by team head

Job Requirements:

•       Higher diploma or equivalent, preferrably in Business Administration or IT disciplines

•       Minimum 1-3 years’ relevant experience preferably in the Sales / Policy Administration / IT in Insurance or HealthCare Industry

•       Willing to learn, organized, detail-minded and able to work under tight schedule

•       Good PC skills, especially in excel and photo editing

•       Self-starter, independent with good communication, presentation and interpersonal skills

•       Good command of spoken / written English and Chinese

•       Immediately available is preferred

We offer attractive remuneration and fringe benefits. Interested parties please send your full resume with current salary and expected salary to us by clicking "Apply Now" or WhatsApp 6110 7881

Personal data collected will be used for recruitment purposes only. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application. Full version of Data Privacy Notice available upon request.

About Quality HealthCare Medical Services Limited

Quality HealthCare Medical Services Limited (QHMS), Hong Kong, became part of Bupa, an international healthcare group, in October 2013. QHMS' operations span diagnostics, primary healthcare and day care specialties. With roots tracing back to 1868, QHMS serves the community through a network of over 1,500 provider service points in the city, including over 100 self-owned multi-specialty medical centres and affiliated clinics offering Western Medicine, Traditional Chinese Medicine, Diagnostics & Imaging, Dental, Physiotherapy, Mental Health and Wellness services. It also operates a private nursing agency. QHMS is one of the largest providers of healthcare services to corporates in Hong Kong. In 2020, the Group recorded 2.5 million healthcare visits. QHMS endeavors to enhance the quality of our professional services continuously to satisfy the needs of customers and patients.