Henry Schein Hong Kong Ltd. represents many leading international manufacturers of innovative dental & medical products. We provide high quality products to healthcare professionals in Hong Kong & Macau. We are a subsidiary of Henry Schein Inc. which is the largest distributor of healthcare products to office-based practitioners in the combined North American & European markets. Headquartered in Melville, New York, the Company includes more than 19,000 Team Schein Members in 31 countries. For more information, visit www.henryschein.com.

We are located in Kwun Tong and are currently looking for a Customer Service Representative to join our growing team. The incumbent will focus on the following main areas:

• deal directly with customers either by telephone, electronically or face to face

• respond promptly to customer inquiries

• handle and resolve customer complaints

• support sales team e.g. orders processing, quotations preparation etc.

• perform administrative functions and invoicing

• communicate and coordinate with internal departments

• Class A clinic visit (customer relationship maintenance; weekly call report)

• Increase the penetration of ortho users

• After-sales service

The company provides excellent career development opportunities & the following benefits:

• Candidate with proven abilities will have the opportunity to take on bigger roles & build a bigger team.

• Medical & dental benefits

We are looking for a Customer Service Representative with the following attributes:

• A minimum of 1-2 year customer service experience and admin fields.

• Independent and demonstrates initiative, good communication, and problem solving skills

• Strong ability to multi-task and also strong desire to provide high quality customer service

• Good command of English and Chinese

• Proficient in MS office and good computer skills

• Immediate availability is preferred

For those interested in applying for this position, please e-mail your resume to teddy.yuen@henryschein.com

Henry Schein Hong Kong Ltd. represents many leading international manufacturers of innovative dental, medical & animal health products. We provide high quality products to healthcare professionals in Hong Kong & Macau. We are a subsidiary of Henry Schein Inc. which is the largest distributor of healthcare products to office-based practitioners in the combined North American & European markets. Headquartered in Melville, New York, the Company includes more than 18,000 Team Schein Members in 28 countries. For more information, visit www.henryschein.com.