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Insurance- Phone CS Officer/電話客服 (20k to 30k, non-sales)

Job Information

  • Post Date:2025-11-18
  • Location:Kwun Tong, Kwun Tong District
  • Yr(s) of Exp:1 year call centre experience
  • Language Required:English Chinese
  • Salary:$20,000 – $30,000 per month
  • Employment Type:Full time
  • Job Function:Call Centre

Job Description

Responsibilities:

  • Handle customer enquiries in a professional manner over the phone (enquires related to medical/ life insurance)

  • Maintain good relationship with customer

  • Maintain high-level service standards 

  • Welcome call centre background, hotline officer, general banking officer, teller and phone banking officer

  • Experienced insurance/bank call centre candidate with IIQE could offer up to 32K 

  • Location: San Po Kong/Taikoo Shing
     

Requirements:

  • Degree Holder OR passed in 5 subjects in HKCEE/HKAL/HKDSE Holder

  • Passed in IIQE Paper 1 and 2 is an advantage 

  • At least 1 year call centre experience in bank/insurance/finance firm 

  • Good PC skills, including MS Word, Excel

  • Proficient in spoken Chinese, Mandarin and English

If you are interested in this position, please send your updated resume with details of work experience and contact number to us by clicking “APPLY NOW”. OR you might contact Ella Chow at 6465-3274 for further discussion.

Company Info

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