As part of our growth, we are seeking a dynamic and experienced Senior Manager, Payment & FX to lead our payments and foreign exchange business and products. This role will drive innovation, optimise product offerings, and ensure a best-in-class experience for our customers.

Job Responsibility:

• Develop and execute strategies for payment services (local transfers and international remittances) and FX products, including product design, pricing strategy, and continuous optimisation.

• Plan and prioritise product backlog, participate in iteration planning and elaboration of the enhancements for the product.

• Gather and analyse feedback from customers and stakeholders, consolidating insights into actionable requirements, features, and end products.

• Collaborate closely with cross-functional teams, including technology, operations, customer service, legal, compliance, and risk management, to ensure seamless product launches and ongoing improvements.

• Stay updated on evolving regulatory requirements to ensure all products comply with the latest rules and standards.

• Identify and analyse market trends and customer needs to build forward-thinking product roadmaps.

 

Job Requirement:

• At least 5 years of product management experience, with solid knowledge on payment and FX products.

• Exceptional communication skills with the ability to clearly present ideas and influence stakeholders at all levels.

• Strong analytical and problem-solving skills, with proven ability to identify growth opportunities and turn them into actionable plans.

• A self-starter who thrives in both collaborative and fast-paced environments.

• Fluency in English and Putonghua is essential to effectively communicate with diverse stakeholders. Cantonese is a plus.

Mandatory Reference Checking Scheme

Mandatory Reference Checking Scheme (MRC Scheme) may be applicable for certain relevant positions. It is a standardised reference-checking arrangement that is designed to support the integrity of "authorized institutions" regulated by the Hong Kong Monetary Authority (HKMA). Pursuant to the MRC scheme, our Bank will conduct a mandatory reference check by requesting information from each relevant former and current employer of applicants. For more details about the MRC Scheme, please visit the website of the Hong Kong Association of Banks: https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme-phase-2

Applicants who are not invited for an interview within the 8 weeks after submission of application may assume their applications are unsuccessful. We may review applications received for suitability for other posts within the Company. All personal data provided will be treated in strict confidence and used strictly for recruitment-related purposes only. We shall retain the personal data of unsuccessful applicants for a period of 24 months upon receipt of such application.

ZA Bank, licensed by the HKMA in 2019, is Hong Kong's first and largest digital bank. With 800,000 users as of 30 June 2024, it leads the city's digital banking sector in customer base and deposits. ZA Bank's "Community-Driven" approach actively involves users in product development, resulting in tailored financial services for individuals, SMEs, and Web3 enterprises. The bank offers a comprehensive range of services including banking, investment, insurance, and business solutions. ZA Bank continues to innovate in Hong Kong's financial landscape. It operates as a subsidiary of ZA Global, established in 2017, to explore global fintech and insurtech opportunities.