What You Will Deliver:

• To handle incoming calls and requirement from customer and driver

• Support day to day operation of billing and revenue management

• To be responsible for order taking and driver co-ordination

• Solve problems and analyse information accurately with appropriate speed

• Handle and respond to customer enquires

• Assist manager to execute daily operations to achieve the monthly and quarterly KPI and business results in the department

Who You Are:

• Diploma/Degree in related field with work experience will be an advantage but not essential

• Minimum 1 year relevant experience in Insurance / Customer Service / hotline service (preferred)

• Enthusiastic about logistics, technology, and e-commerce

• Strong problem-solving skill and results oriented

• Good command of both written and spoken English and Chinese

• Proficient in MS office, particularly in Word and Excel

• Proficient in Chinese and English typing

• Ability to work positively and confidently within a team or independently

• Self-starter, passionate to drive new things and independent in delivering business results are essential

• Candidates with prior. experience in the logistics industry will be considered as Senior Operations Executive