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Operation Supervisor

Swiss International Air Lines Ltd.

  • Company Industries:Freight Forwarding / Delivery / Shipping

Job Information

  • Post Date:2025-11-04
  • Location:Airport Area, Islands District
  • Language Required:English Cantonese Putonghua Chinese
  • Employment Type:Full time
  • Job Function:Call Centre

Job Description

Tasks                   :

  • Monitor daily cargo operations and be main contact person for GHA and HK Airport Authorities on flight operational issues 

  • Flight booking loading instruction (CBA) to GHA in the collaboration with Indoor Sales Team 

  • Supervise the ULD building up to optimize aircraft weight and volume

  • Aircraft loading monitoring, ensure safety flight operation and optimization to best contribute to the company 

  • ULDs management

  • Special Cargo checking and handling, include temperature control, valuable and live and shipments

  • Regular update on changes regarding new security procedures and CHM

  • Attend regular meetings with GHA and other service providers to ensure services are up to required standard 

  • Attend the required trainings online or on site 

  • Keep update on the training records of the colleagues in the office

  • Prepare and participate the station audit held by headquarters 

  • Assist the operations of other APAC stations if required 

  • Establish good relationships and strengthen the collaboration with Lufthansa Cargo 


Requirements     : 

  • High School Diploma

  • Fluent in written and spoken English and Chinese (Cantonese and Putonghua) 

  • At least 5 years experiences in airfreight handling, aircraft operations and knowledge of ULD configurations 

  • Team spirit oriented, proactive and motivation

  • Clean driving license

  • Computer knowledge

  • Knowledge of local custom regulations

  • Willing to work shift and work under pressure 


Company Info

Swiss International Air Lines Ltd is Switzerland’s national airlines, and serves destinations around the world from its Zurich hub and from Basel and Geneva international airports. As part of the Lufthansa Group and a member of the global Star Alliance, SWISS will remain true to its mission of providing quality air services that link Switzerland with Europe and the world. Swiss WorldCargo is the cargo division of Swiss International Air Lines Ltd. As a capacity wholesaler for airport-to-airport airfreight, our focus and strategy is clearly based on high-added-value products and intensive care solutions. Swiss WorldCargo disposes of an airfreight network with over 120 destinations in more than 80 countries. Our network of air services is supplemented by daily truck connections between key business centres.

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